At Teekeny, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make a purchase from us. By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

To provide you with the best shopping experience, we collect both personal and non-personal information. The information we collect is necessary for processing orders, improving our services, and communicating with you.

  • Personal Information: This includes details that can identify you, such as your name, email address, mailing address, phone number, and payment information (credit card or PayPal account details).
  • Non-Personal Information: We collect non-personal data such as your IP address, browser type, device information, and browsing activity on our website. This helps us improve our website functionality and user experience.

2. How We Use Your Information

The information we collect is used for several purposes, including but not limited to:

  • Processing Orders: To fulfill your orders and deliver your purchased products.
  • Customer Support: To respond to inquiries, provide assistance, and resolve issues regarding your orders or products.
  • Marketing and Promotions: With your consent, we may send promotional emails about new products, discounts, or events. You can opt-out of these communications at any time by unsubscribing from our emails.
  • Website Improvements: We use data to analyze website traffic, track product performance, and enhance the overall user experience.

3. Sharing Your Information

We respect your privacy and do not sell or share your personal information with third parties for marketing purposes. However, we may share your information with trusted third-party service providers who help us operate our business and provide services to you, such as:

  • Payment Processors: We share necessary payment information with trusted payment gateways (e.g., PayPal, credit card processors) to process your transactions securely.
  • Shipping Providers: To deliver your products, we share your shipping information with courier companies.
  • Service Providers: We may share data with other companies that provide services like email marketing, website analytics, and customer support, but only to the extent necessary for those services.

These third parties are obligated to protect your information and use it solely for the purposes of providing their services to Teekeny.

4. Data Security

We take reasonable steps to protect the personal data you provide to us from unauthorized access, use, or disclosure. We use secure servers, encryption technologies, and other security measures to ensure your data is protected during transmission and storage.

  • Encryption: All payment information is transmitted using Secure Socket Layer (SSL) encryption to ensure the safety of your financial details.
  • Account Security: We encourage you to use a strong password and to keep your account details private. You are responsible for safeguarding your account login information.

5. Cookies and Tracking Technologies

Teekeny uses cookies and other tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that allow us to remember your preferences and provide a personalized experience on our website.

  • Types of Cookies We Use:
    • Essential Cookies: These are necessary for the basic functionality of the website, such as maintaining your shopping cart and processing orders.
    • Performance Cookies: These help us analyze how our website is used and improve its performance.
    • Targeting Cookies: These cookies allow us to show you relevant ads and content based on your browsing history.

You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.

6. Your Rights and Choices

You have the right to access, update, or delete the personal information we have collected about you. If you would like to make changes to your account or request a copy of your personal data, please contact us at [email protected].

  • Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails from us, you can unsubscribe at any time by clicking the “unsubscribe” link in the email or contacting us directly.
  • Do Not Track: Some web browsers have a “Do Not Track” feature that signals websites not to track your browsing activity. Please note that we currently do not respond to “Do Not Track” signals.

7. Children’s Privacy

Teekeny does not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected information from a child under the age of 13, we will take steps to delete the data as soon as possible.

8. International Data Transfers

If you are located outside the United States, please be aware that any personal information you provide to Teekeny will be transferred to the United States for processing. By using our services, you consent to the transfer of your personal information to the United States.

9. Changes to This Privacy Policy

Teekeny reserves the right to update or modify this Privacy Policy at any time. We will notify you of significant changes by posting the updated policy on our website and updating the “Last Updated” date at the top of the page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the way we handle your personal data, please contact us at: [email protected].